The role

See more about the role below, including the responsibilities and skills we are looking for.



Visitor Information Officer - Part time (Crookwell)

Crookwell, Australia

Reference: 6932240

Are you passionate about the Upper Lachlan Shire and love helping people? Upper Lachlan Shire Council is seeking an enthusiastic and friendly Visitor Information Officer to join our dynamic rural Council team.

We're looking for someone with a bubbly personality, a strong customer service focus and a genuine interest in enhancing the visitor experience across our region.

About You

To be considered, you will have:

  • Contemporary knowledge and demonstrated experience in providing quality customer service to a diverse range of customers in tourism or retail environments.
  • Ability to work effectively as part of a team.
  • Knowledge and experience using Microsoft Office.
  • Cash handling experience.
  • Availability to work weekends as part of a roster.
  • Current Responsible Service of Alcohol (RSA) certificate.
  • Current Class C Driver's Licence.
  • Working with Children Check, or willingness to obtain one.
  • A Certificate III in Marketing, Tourism or similar is desirable, but not essential.
  • A Food Safety Certificate is desirable, but not essential.

What We Offer

  • $32.30-$36.20 per hour + Superannuation
  • Weekend penalties
  • Supportive and relaxed working environment
  • Wellbeing initiatives, including health assessments, EAP and flu vaccinations

About the Role

Based in the Southern Tablelands of NSW, Upper Lachlan Shire is known for its agricultural industries, rich history and picturesque countryside.

As a Visitor Information Officer, you will play a key role in supporting the efficient operation of the new Visitor Information Centre, located within the pool and park precinct. You will provide friendly, knowledgeable and engaging visitor experiences, helping visitors make the most of their visit while promoting the local area, attractions and services.

This is a part-time position of 32 hours per fortnight, with weekend work and additional hours required during summer and major events.

If you're a hardworking, community-minded self-starter who enjoys helping people and promoting our region, we'd love to hear from you!


Applications Close: 01 Oct 2026


  • Home

    Known for its agricultural and fine wine industries, history, and picturesque countryside. The area offers the best of regional and rural living as well as close proximity to cities such as Goulburn and Canberra.

  • Staff Benefits

    We pull our values from the community we serve. We are enthusiastic about culture in our workplace. Family and inclusivity are deep-seated in our culture and we work hard together to make our people proud.

  • Contact Us

    If you have any questions that have not been answered by this website, feel free to get in touch and send us an email.